Displays Delivery Contents
- Gingerlilly dispatches orders received before 12pm EST the same business day. Orders received within the 24 hour period after this or on non-business days, are shipped the next business day.
- eParcel delivery is available on all orders, free on orders over $75. $9.99 on orders under $75.
- We deliver by Australia Post and can deliver to P.O. Boxes. Please allow 3-7 working days delivery.
- We cannot be held responsible for delays in delivery or damage during transit, including damage to the gift box.
- A dispatch confirmation email will be sent once you order has been completed and it will be shipped that day from the distribution centre.
- If there are delays due to stock reasons Gingerlilly will notify you and you will have the option of changing, refund or cancelling your order.
- Sorry no C.O.D’s. Postage of product(s) will happen once payment is cleared.
- Shipping costs are non-refundable.
- Express eParcel Post is available for orders within Australia only. The rate is $14.95.
- Express Post is now a fastest delivery service and is no longer next business day delivery guaranteed. It is offered to all street addresses and post office boxes to most city areas within the Express Post Next Business Day Network. The guarantee is not applicable in remote and some regional areas and covers to cost of postage only.
- Please check the Australia Post website for the Express Post Next Business Day Network.
- A flat rate of $25 postage applies to all international retail orders.
- We offer tracking on all international parcels via Australia Post Pack and Track. You will be emailed a tracking number at the time of dispatch of the article so that you can track the article door to door.
Christmas lodgement dates for deliveries within Australia
We are recommending all items are lodged by the following dates for delivery within Australia by Christmas*:
- Parcel Post – 12 December 2022
- Express Post – 19 December 2022