Privacy policy
The use of Gingerlilly website is governed by the terms and agreement set forth below. We recognize that you care about information concerning yourself that you have given us and how it may be used. This statement outlines our policies on how we collect online information and how we use that information. It is important that you read and understand this information.Gingerlilly: Privacy & Security Policy
Gingerlilly Pty Ltd is highly committed to complying with Australian and international privacy laws and to protect the privacy of its customers. Details taken by Gingerlilly Pty Ltd are required for the sole purpose of processing orders more efficiently. We request information such as your name, email address and contact details so that we may process your order and organize for its delivery. On some occassions you may elect not to provide this information. If you elect not to provide information, you may not be able to take advantage of some of the features available through gingerlilly and/or you may not be able to participate in some gingerlilly loyalty programs.
Under no circumstance will Gingerlilly Pty Ltd make information available to third parties.
Credit Card details are not stored or processed online. Credit card details are transmitted to Gingerlilly Pty Ltd via a secure web server that encrypts all data before being transmitted. Customer email addresses will not be used for sending unsolicited emails. Gingerlilly Pty Ltd will report any false or misleading information received to the proper authorities.
Log files
As part of the operation of the gingerlilly website, we and our web hosting provider automatically track certain information. This information includes your IP address, your browser version, your operating system and the pages you visit when on our site. We use this information (in an aggregate and non-identifying form only) to monitor site performance, to review certain site features and services, to help gauge traffic trends, to help gauge user demographics and to assist in the administration of the website. IP addresses are not linked to any personally identifiable information.
Security Information
The security we use between your browser and our web-site is 128-bit encryption Secure Sockets Layer (SSL). You know that your details are secure when you see a yellow solid key on a blue background (Netscape), or a yellow padlock (Netscape or Internet Explorer) on the bottom right of your computer monitor.
When you make a purchase on the gigerlilly.com.au website, a secure server is used. SSL encrypts the information you send through this web site so that only gingerlilly and our financial institution can decipher your information. SSL prevents others reading or intercepting the information you submit on any of our order pages.
Safe shopping on-line
To protect on-line shoppers and reduce the incidence of fraud, we strongly recommend that you never provide your credit card details to us or anyone else via e-mail. When you shop on-line, ensure the website you are dealing with utilises SSL whenever you provide your credit card or other personal details. If you have received an e-mail by someone who has presented themselves as Gingerlilly requesting these details, please forward a copy of that message to us so we can take appropriate action.
If you have any specific questions or concerns please contact the Managing Director at sales@gingerlilly.com.au
Security in transmission
No data transmission over the Internet can be totally secure as third party eavesdropping or tampering does occur. As such, we cannot guarantee the security of any information you transmit or receive from our website or via email.
Security on our servers
Our web hosting provider has done that which is commercially, procedurally and physically appropriate to reduce the exposure but cannot guarantee the prevention of illegal and unauthorized access to data within our hosting environment. As such, our web hosting provider and gingerlilly.com.au shall not be held directly or indirectly responsible for the loss of content or information.
The use of cookies to collect information
Like many web sites, we use "cookies" to collect information. We want you to be aware that we do use cookies to help you navigate through our site. We only collect cookies at the shopping cart checkout and at the poll.
A cookie is a message given to your web browser (such as Netscape Navigator or Internet Explorer) by a web server. Your web browser stores this message for later use.
The next time you come to our site, your browser will send the cookie to the web server. The web server recognizes you as having visited the site on a previous occasion and can aid your navigation through the web site.
If you would rather not receive cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. If your browser is set to refuse cookies or you choose not to accept them, certain areas of gingerlilly.com.au may not function properly. Cookies do not personally identify users.
For more information on cookies, you may wish to visit the following: www.cookiecentral.com
Changes to policy
We may change the terms of this privacy policy at any time. If we change this policy we will post the revised policy document on this website. We therefore recommend that you review the Privacy Policy whenever you visit our website.
Contacting us
If you wish to gain access to your personal information, or want to know more about our information handling processes or give us suggestions about them, please contact us. We will respond to your query or complaint as soon as possible.